Banking
Welcome to SpinPals Casino’s banking hub — a friendly, transparent guide to how your funds are handled. We prioritize protecting your money and personal data while giving you fast, familiar ways to deposit and withdraw. Read on to see available methods, typical timing, limits, and the protections that keep your account safe.
Fast payment options you already know
SpinPals supports major card networks, including Visa and MasterCard (USD). Depending on your region and provider, you may also see bank transfers, PayPal, and select cryptocurrency options appear at checkout. Availability can vary by country and payment partner; if an option isn’t visible, contact live chat or email support@spinpals.com for alternatives.
Note: SpinPals is not available in Alabama, Connecticut, Idaho, Louisiana, Michigan, Montana, Nevada, and Washington. Daily maximum redemption rules differ for Florida and New York — see the limits section below.
Processing times, limits, and fees
Deposit times
- Card payments and many e-wallets: typically instant.
- Bank transfers: 1–3 business days depending on the bank.
- Cryptocurrencies (where available): often within minutes, subject to network confirmations.
Withdrawal timeframes
- E-wallets: usually 0–24 hours after processing.
- Cards: 1–5 business days.
- Bank transfers: 2–7 business days.
- Sweeps Coin redemptions: processing can take up to 5 days before funds reach your account.
Minimums and maximums
- Cash redemption minimum for Sweeps Coins: 100 SC.
- Maximum cashout: $10,000 per day (daily cap applies); Florida and New York caps are $5,000 per day.
- Promotional minimums: some offers require specific minimum purchases (for example, the First Purchase Offer requires a $20 minimum).
Fees
- SpinPals does not charge hidden banking fees for most deposits and withdrawals. Third-party providers or banks may apply their own fees — you’ll be notified before confirming a transaction if a fee applies.
Practical protections that make sense
Your safety is our priority. SpinPals uses industry-standard SSL/TLS encryption to protect data in transit, secure servers and firewall systems to guard stored information, and strict access controls for sensitive systems. We also use verification checks to confirm account ownership on cashouts and work with reputable payment processors to reduce fraud.
If you’d like licensing and audit documents or specific security details for your region, reach out to support@spinpals.com or use the live chat — our team will provide clear, straightforward answers.
Banking made easy — on mobile and desktop
Managing funds should be effortless. The casino’s banking area is designed for quick navigation whether you’re on a phone or a desktop. Use this quick guide to move money in or out:
How to deposit
- Open your account menu and choose “Deposit.”
- Pick a payment method and enter the amount.
- Follow the on-screen prompts from your provider; confirm to complete.
How to withdraw
- Go to “Cash Out” in your account area.
- Select the available withdrawal method and enter the amount.
- Complete any verification prompts and submit; you’ll receive a confirmation by email.
Transactions and settings are synced across devices, so you can fund play on the go or handle withdrawals from home.
Build confidence with clear policies and support
SpinPals backs its banking with transparent rules and responsive support. Welcome offers are applied automatically (for instance, new registrations receive 30,000 Gold Coins + 3 Sweeps Coins), and Sweeps Coins carry a 1x playthrough before redemption. Daily login bonuses, referral rewards, and other promotions have clear maximums and region notes — review those in your account or ask support for a summary.
Customer care is available via live chat for quick issues and by email at support@spinpals.com for documentation or detailed cases. Our team aims to resolve payment questions quickly and keep you informed at every stage.
Banking questions answered — Clear Concerns
Here are short, direct answers to common banking questions so you can get back to the games.
Which payment methods can I use right away?
Visa and MasterCard are available for USD. Additional methods like bank transfers, PayPal, or crypto may appear depending on your region.
What currency does SpinPals support?
USD is the primary currency listed for transactions on SpinPals.
Are there fees when I deposit or withdraw?
SpinPals does not add hidden fees for most transactions; third-party providers or banks may charge their own fees and will be displayed before you confirm.
How long until a withdrawal hits my account?
Timing depends on the method: e-wallets are fastest, cards and bank transfers take longer. Sweeps Coin redemptions can take up to 5 days to process.
How do I get support for a payment problem?
Use live chat for fast help or email support@spinpals.com for documented assistance.
How to handle common banking tasks — Clear, guided actions
Intro: Follow these practical actions to complete more involved banking tasks without friction.
- Log into your SpinPals account and open the “Deposit” area.Log into your SpinPals account and open the “Deposit” area.
- Choose your payment method and enter an amount that meets any promotional minimums.Choose your payment method and enter an amount that meets any promotional minimums.
- Confirm payment details with your provider; the casino will credit eligible bonuses automatically.Confirm payment details with your provider; the casino will credit eligible bonuses automatically.
- Open “Cash Out” and select a withdrawal method shown as available.Open “Cash Out” and select a withdrawal method shown as available.
- Complete any identity checks if prompted (photo ID or verification documents).Complete any identity checks if prompted (photo ID or verification documents).
- Submit your withdrawal request; monitor status via your account and watch for confirmation emails.Submit your withdrawal request; monitor status via your account and watch for confirmation emails.
- Ensure your Sweeps Coins meet the 100 SC minimum redemption threshold.Ensure your Sweeps Coins meet the 100 SC minimum redemption threshold.
- Play through the 1x playthrough requirement for Sweeps Coins if applicable.Play through the 1x playthrough requirement for Sweeps Coins if applicable.
- Initiate a redemption in the cashier and follow the confirmation prompts. Redemption processing may take up to 5 days.Initiate a redemption in the cashier and follow the confirmation prompts. Redemption processing may take up to 5 days.
- Visit “Payment Methods” in your account settings.Visit “Payment Methods” in your account settings.
- Remove or add a new card or banking option and enter current information.Remove or add a new card or banking option and enter current information.
- Verify the new method when prompted; verification keeps withdrawals smooth.Verify the new method when prompted; verification keeps withdrawals smooth.
- Go to “Account” > “History” or “Transactions.”Go to “Account” > “History” or “Transactions.”
- Filter by date, type (deposit/withdrawal), or status to find the record you need.Filter by date, type (deposit/withdrawal), or status to find the record you need.
- Export or screenshot the history for your records or to share with support.Export or screenshot the history for your records or to share with support.
Responsible play and final reassurance
We encourage smart account habits: set deposit limits, use self-exclusion if needed, and contact customer support for help managing play. Promotions like the automatic 30,000 Gold Coins + 3 Sweeps Coins on signup or the First Purchase Offer (2,300,000 Gold Coins + 23 Sweeps Coins with a $20 purchase) deliver clear benefits — act quickly when limited promotions appear, and always confirm regional eligibility.
Make your next move with confidence: fund your account safely, keep verification ready, and reach out to live chat or support@spinpals.com if anything needs attention. Deposit responsibly and enjoy the platform with the protection and clarity you deserve.